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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-30-2015 01:14 PM

HP Recommended

Do anyone know where I can find the ECCN Number for the SOUNDPOINT IP 450 and the VVX 450?

 

Thanks

 

10 REPLIES 10

‎10-01-2015 07:01 AM

HP Recommended

Hello Softwarechic,

welcome to the Polycom Community.

I believe they are as follows:

 

  • SPIP450, VVX400 and VVX410 => 5A992

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-30-2015 07:23 AM

HP Recommended

Can you assist in finding the Export Control Classification Number under which your company classifies the telephone system "Polycom 300"?  Or in the alternative, whether your company has determined that the telephone system "Polycom 300"  is covered by the Export Administration Regulations, but is not specified on the Commerce Control List and should be classified as EAR99.

 

If I can direct this question to someone specific, please let me know. 

 

Thank you,
A-

Was this reply helpful? Yes No

‎11-30-2015 09:11 AM

HP Recommended

Hello AStitt,

welcome to the Polycom Community.

What is the MAC Address or the Serial Number of the device or the actual name as we have multiple devices with the 300 as a number in the product name.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎04-16-2019 02:16 PM

HP Recommended

Hi - are you able to please provide the ECCN for the Polycom SoundPoint IP 335?  Thank you!

Was this reply helpful? Yes No

‎04-17-2019 02:29 AM

HP Recommended

Hello @cm_ ,

 

welcome to the Poly Community.

 

To my knowledge for the SoundPoint IP 335 the ECCN is 5A992

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎04-23-2020 09:06 AM

HP Recommended
Can you please provide what ECCN your company uses for model VVX 411 please?
Was this reply helpful? Yes No

‎04-23-2020 09:58 AM

HP Recommended

Hello @Trade Compliance Dan 

 

The VVX 411 uses 5A992

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-03-2020 07:51 AM

HP Recommended

Hello,

 

I also need some ECCN clasification numbers for :

 

- Studio X30 & X50

- Poly G7500

 

Thanks!!

 

Alex

Was this reply helpful? Yes No

‎09-03-2020 08:24 AM

HP Recommended

The ECCN for all products is 5A992

 

replied via a mobile device 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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