[FAQ] Can I setup Icons for Speed Dials using a Poly Trio or... - HP Support Community

SteffenBaierUK · ‎02-28-2024

A customer wanted to use separate icons for Speed Dials when utilizing a compatible Poly Phone running UC or PVOS Software.

The ability for this was added in Trio UC Software 5.8.0 using the <up/> user photo field within a Speed Dial.

Copy the relevant Icons on the provisioning server using PNG images that are 106 x 106 pixels with a size of 100 KB or smaller. The maximum image size you can upload is 200 x 200 pixels, however, the phone automatically scales the icons to 106 x 106 pixels.
Define the configuration parameter icons.x. Example icons.1=”photo.png”

Open the Speed Dial file containing the contact and add the <up> part:

<item>
<fn>Help</fn>
<ln>Desk</ln>
<ct>1234567890</ct>
<sd>1</sd>
<up>1</up>
</item>

More details can be found in Poly Admin Guides

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

[FAQ] Can I setup Icons for Speed Dials using a Poly Trio or CCX?

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