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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!

‎11-26-2024 02:58 PM

HP Recommended
Product: Rove 30 Handset + B2 Base Station Kit

Found out MS Teams only supports up to 8.05.02. I was setting up new and went beyond that version, 8.08.01, so I need to roll it back to see if it'll solve some issues. The guide/previous answer is from 2011 and talking about a provisioning server, which doesn't seem like current info. 

 

Thanks in advance for your help.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2024 03:25 PM

HP Recommended

As it turns out, configuring the Rove admin page Auto Provisioning paged to the rollback version rolled it back by simply inputting the desired version, on restart and forcing a reboot. 

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2 REPLIES 2

‎11-26-2024 03:11 PM

HP Recommended

Hello @Tracker77 ,

 

Welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Now 10, 2023 Question: How can deploy a Rove Base Station or Register a Handset?

Resolution: Please check >here<

 

I just added all the previous version numbers so it should be easy to pick.

 

Best Regards

 

Steffen Baier

------------------------------------------------
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‎11-26-2024 03:25 PM

HP Recommended

As it turns out, configuring the Rove admin page Auto Provisioning paged to the rollback version rolled it back by simply inputting the desired version, on restart and forcing a reboot. 

Reply
Was this reply helpful? Yes No
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