• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
Rove 30 Handset + B2 Base Station Kit

Found out MS Teams only supports up to 8.05.02. I was setting up new and went beyond that version, 8.08.01, so I need to roll it back to see if it'll solve some issues. The guide/previous answer is from 2011 and talking about a provisioning server, which doesn't seem like current info. 

 

Thanks in advance for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

As it turns out, configuring the Rove admin page Auto Provisioning paged to the rollback version rolled it back by simply inputting the desired version, on restart and forcing a reboot. 

View solution in original post

2 REPLIES 2
HP Recommended

Hello @Tracker77 ,

 

Welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Now 10, 2023 QuestionHow can deploy a Rove Base Station or Register a Handset?

Resolution: Please check >here<

 

I just added all the previous version numbers so it should be easy to pick.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

As it turns out, configuring the Rove admin page Auto Provisioning paged to the rollback version rolled it back by simply inputting the desired version, on restart and forcing a reboot. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.