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‎07-17-2012 08:13 AM

HP Recommended

Greetings,

 

We have a couple of PolyCom IP 7000 SoundStations that have the following firmware:

 

Bootblock: 3.0.2_40000-001.0024

BootROM: 4.3.0.0616

PolyDSP: 4.0.0.0171

SIP Version: 3.2.4.0267 (this is the SIP version being loaded from our VoIP PBX, I am assuming)

 

Can someone point me in the direction of what ithe procedure/utility is,  to upgrade these SoundStations to the most current available, stable firmware?

 

2 REPLIES 2

‎07-17-2012 08:21 AM

HP Recommended

Hello tn-it,

welcome to the Polycom Community.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search => here <= or => here <=.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-18-2012 02:08 AM

HP Recommended

Just a follow up on the original post,

 

usually as an End Customer without any open Polycom Support Ticket you would never flash the Bootblock and this is not publicly available either.

 

Only the BootROM / Upgrader / Updater and SIP / UCS Software is flashed.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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