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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-30-2025 05:39 PM

HP Recommended

Hi Community,

We are planning to buy polycom phones for our contact center , hence we want to find the end of life support for phones. Can you please let me know where we can find the information.

 

3 REPLIES 3

‎01-31-2025 09:24 AM

HP Recommended

Hello @Anushshetty ,

 

Welcome to the HP Poly community.

 

A good start would be to specify what kind of Poly phones you are looking to obtain as the answer depends on this.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎02-03-2025 11:05 PM

HP Recommended

I want to know the VVX 201 and VVX 350 model.

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‎02-24-2025 09:52 PM

HP Recommended

VVX 201 is EOSale  for sure (and will be End of Support by Q4 2025), like most old VVX x00/x01s

 

I've recently heard  that x50 are EOS also while still being supported (Steffen correct me if I'm wrong).

 

So I would suggest checking newer Edge or CCX phones as an alternative.

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