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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!

‎04-07-2025 10:29 AM - last edited on ‎04-07-2025 01:26 PM by Level 14

HP Recommended
Product: VVX IP 150

Trying to set these two parameters via an import of an xml cfg file on a VVX150

device.net.lldp.extendedDiscovery="3600"
device.net.lldpFastStartCount="10"


Device shows the import succesful but we aren't seeing the values actually changed.

Any ideas why this would not be working?


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6 REPLIES 6

‎04-07-2025 12:48 PM

HP Recommended

Hello @paulthechin Welcome to the Poly HP Support Community. 

 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

  

Please feel free to contact us here anytime you need any further assistance.

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Meghana  

Have a great day!

 

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‎04-07-2025 01:26 PM - edited ‎04-07-2025 01:27 PM

HP Recommended

Hello @paulthechin ,

 

Welcome to the HP community.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product you use. 

 

This is important, especially in the future, when someone finds this post in days, months, or years.

 

Please do not simply edit the original post but reply with the versions.

 

In the FAQ or the Read 1st section, we remind users why this is important.

 

From our VoIP FAQ:

 

Jul 25, 2013 Question: How can I setup certain Device parameters on my phone via a configuration file?

Resolution: Please check => here <=

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-07-2025 01:28 PM

HP Recommended

I have a case open and working with TAC on why this is not working.

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‎04-07-2025 01:33 PM

HP Recommended

Hello @paulthechin 

 

please see https://h30434.www3.hp.com/t5/Desk-and-IP-Conference-Phones/LLDP-parameter-change-via-xml-import-not...

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-07-2025 01:44 PM

HP Recommended

Firmware is: 6.4.6.2640

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‎04-07-2025 01:45 PM

HP Recommended

also from the FAQ:

 

Aug 10, 2016 Question:Can I change the LLDP parameters on my Poly phone?

Explanation:Please check => here <=

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
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