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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-07-2011 03:56 PM

HP Recommended

Hi,

 

I just got a Soundpoint IP 450, Firmware 3.1.0.0147

 

I've downloaded the latest firmware : http://downloads.polycom.com/voice/voip/uc/UC_Software_3_3_2_release_sig_combined.zip

 

I've created a server with a TFTP server... but now, how can I do ?

 

- How can I tell the phone to upgrade ?

- where telling the  phone to check the server , IP address xxxxxxx for the upgrade ??  ( Sorry, but I cannot find this info ... )

 

Thanks and regards,

 

 

Steve

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2011 06:14 PM

HP Recommended

Hello Steve,

 

welcome to the Polycom Community.

 

Please check => here <= for a detailed Guide on how to Provision a Polycom Phone via a FTP Server.

 

Best regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-07-2011 06:14 PM

HP Recommended

Hello Steve,

 

welcome to the Polycom Community.

 

Please check => here <= for a detailed Guide on how to Provision a Polycom Phone via a FTP Server.

 

Best regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-08-2011 12:26 AM

HP Recommended

Thank you !

I just succeed  ...

Was this reply helpful? Yes No
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