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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎04-17-2023 10:32 AM

HP Recommended

Hi Team,

We are experiencing issue with default banner on bottom of the screen "conferenceid@customerdomain.com" when using CVI solution for MS teams gateway with Poly VTC hardware Trio 8800, visual+ and eagle eye cameras. This happens when any of the participant share the content via MS teams client app/web and participant joined from VTC device see the attached banner on bottom of the screen which looks likes part of the presentation slide. Any configuration parameter on trio to be disabled

to remove the default banner presentation like "voIpProt.SIP.CID.request.sourceSipMessage" etc ?  Please assist !!!

 

1 REPLY 1

‎04-17-2023 10:48 AM

HP Recommended

Hello @Akhil Gopal  ,

 

Welcome to the Poly Community.

 

Please check this >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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