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Hello all,

 

we just released PVOS Poly Voice Software 8.1.4 for compatible Poly CCX, Edge E, and compatible Poly Trio phones

 

Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly United Communications (UC) Software. PVOS is now used in all technical documentation for Poly CCX business media, Edge E, and compatible Poly Trio phone

 

Phone Version
CCX Series 8.1.4.1480
Edge E Series 8.1.4.1453
Poly Trio C60 8.1.4.1456
poly Trio 8300 8.1.4.1485

 

What’s New in This Release


This release of PVOS includes the features and important fixes from previous software releases, as well as the following updates:

  • Line key labels extended to 10 digits
  • Test automation challenge codes are replaced with license files
  • Microsoft Teams (app update 3)

Line key labels extended to 10 digits


When you enable line key reassignment or when line keys are populated on both sides of the screen, line keys on Edge E300 Series and Edge E400 Series phones now support 10 digits on a single line without wrapping the text.

Old functionality pre PVOS 8.1.4Old functionality pre PVOS 8.1.4

New since PVOS 8.1.4 or PVOS 8.2.0New since PVOS 8.1.4 or PVOS 8.2.0

 

Test automation challenge codes are replaced with license files


Test Automation features that first require generation of a challenge code from a settings menu now require a per phone license file be installed using your provisioning server. License file retrieval location on the provisioning server may be configured within the MAC.cfg file using the LICENSE_DIRECTORY="<path>" XML attribute.


Microsoft Teams


The Microsoft Teams application is included in each PVOS release for use on CCX 350, CCX 400, CCX 500, CCX 505, CCX 600, and Trio C60 phones. The Teams version included may be updated independently of the PVOS version using the Teams Admin Center. For more information on this Teams version, see What’s new in Microsoft Teams.

IMPORTANT: PVOS includes the Microsoft Teams base profile in every release; however, Microsoft support of a release depends on the PVOS version delivered by Microsoft through the Teams Admin Center.

Microsoft Teams Component Versions

Microsoft Component

Version

Microsoft Teams

1449/1.0.94.2023072509

Microsoft Admin Agent

v1.0.0.202306202019.product (v486)

Microsoft Intune Company Portal

5.0.5484.0

 

Zoom Rooms Controller


Poly Trio C60 phones optimized for Zoom Rooms act as a controller via the system’s touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones.


This software release contains the Zoom Rooms Controller version 5.13.6 (1785) as embedded software. For more information on this Zoom release, see the Zoom Help Center.


For the latest setup instructions, see the Integrating Poly Trio Systems with Zoom Rooms Solution Guide at Poly Solutions for Zoom Environments.

 

Release History

The following table shows the release history of PVOS.

Version History

Release

Release Date

Features

8.1.4

October 2023

Maintenance release for Poly Voice Software. Includes the following features:
• Line key labels extended to 10 digits
• Test automation challenge codes are replaced with license files
• Microsoft Teams App Update (2023072509)

8.1.3

July 2023

Maintenance release for Poly Voice Software. Includes the following feature:

        •      Microsoft Teams App Update (2023060906)

8.1.2

May 2023

Maintenance release for Poly Voice Software. Includes the following feature:

        •      Microsoft Teams App Update (2023041203)

8.1.1

March 2023

Maintenance release for Poly Voice Software. Includes the following features:

•     File Transfer Optimization During Software Upgrade

•     Zoom Cloud Paging

•     Zoom Network Conferencing with Participant Controls

•     CCX 350 Supports APD-80 Electronic Hook Switch (EHS) Adapter

•     Mobile Phone Contacts Sort Order

•     Security Improvements on the System Web Interface

•     Primary Configuration File XML Attributes for Managing 1 1 GB CCX 400 or CCX 500 Phones

8.1.0

February 2023

Maintenance release for Poly Voice Software. Includes the following features:

•     Access your mobile phone’s contacts from your Edge E

•     Add a customizable delay before ringing for inbound calls

•     A new “Device Prioritized” contact directory management method

•     New Edge E model-specific help videos and QR code

•     Remove the Applications button from the main menu

•     Zoom Phone Appliance (ZPA) on the CCX 505

•     Dialpad® app on the CCX 500/505

•     Bluetooth Discoverability and Connection speed improvements

•     Text-to-Speech for keypresses is now easier to turn on and off

•     Lens connection reliability has been improved

•     USB Optimized base profile has been deprecated on CCX 600/700

•     Security Improvements

Security Updates

Refer to the Poly Security Center for information about known and resolved security vulnerabilities.

 

Edge E, CCX, Trio C60 & Trio 8300 combined:

  • 8.1.4 release >here<
  • Older 8.1.3 release >here<
  • Older 8.1.2 release >here<
  • Older 8.1.1 Release >here<
  • Older 8.1.0 Release >here<
  • Older 8.0.2 Release >here<
  • Older 8.0.1 Release >here<
  • Older 8.0.0 Release >here<
  • Older 7.3.2 Release >here<
  • Older 7.3.1 Release >here<

CCX & Trio combined

 

  • Older 7.2.6 Release >here<
  • Older 7.2.5 Release >here<
  • Older 7.2.4 Release >here<
  • Older 7.2.3 Release >here<
  • Older 7.2.2 Rev B Release >here<
  • Older 7.2.1 Rev B Release >here<
  • Older 7.2.1 Release >here<
  • Older 7.1.4 Release >here<
  • Older 7.1.1 Release >here<
  • Older 7.1.0 Release >here<
  • Older 7.0.3 Release >here<
  • Older 7.0.2 Release >here<
  • Older 7.0.1 Release >here<
  • Older 7.0.0 Relesae >here<

CCX:

 

  • Older 6.2.23.0202 Release >here<
  • Older 6.2.22.0185 Release >here<
  • Older 6.2.21.1198 Release >here<

Trio:

 

  • Older 5.9.5 Rev AB => here <=
  • Older 5.9.5 Rev AA => here <=
  • Older 5.9.4 Rev AB => here <=
  • Older 5.9.4 Rev AA => here <=
  • Older 5.9.3 Rev AB => here <=
  • Older 5.9.3 Rev AA => here <=
  • Older 5.9.2 Rev AB => here <=
  • Older 5.9.2 Rev AA => here <=
  • Older 5.9.1 Rev AC => here <=
  • Older 5.9.1.10906 Rev AB => here <=
  • Older 5.9.1.10419 Rev AA => here <=
  • Older 5.9.0.11421 Rev AD => here <=
  • Older 5.9.0.10869 Rev AA => here <=
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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