[Software] Poly Edge E PVOS 8.2.2

[SteffenBaierUK]

Poly announces the 8.2.2 release of Poly Voice Software (PVOS) for Poly Edge E only Series phones

Software version: PVOS 8.2.2

Release date: July 2024

The build ID is:

• 8.2.2.1176

Poly Software is now hosted on Poly Lens.

Resolved Issues

Review the resolved issues in this release.

Note: These release notes don’t provide a complete listing of all resolved issues that are included in the software. User Experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice. 

Resolved issues

Category	Issue ID	Description
Application	VOICE-78920	Poly Edge E phones are no longer stuck on a boot loop after upgrading to the latest released software. Default settings for the backlight on Intensity and/or idle intensity caused the reboot loop.
Application	VOICE-78625	In some circumstances phones using Wi-Fi could reboot during a call.
Application	VOICE-77338	The phone can now toggle between auto and manual pairing while paired with a PC running the Poly Audio Connector App.
Audio	VOICE-77812	Intermittent occurrence of no audio or one-way audio when a call is placed on hold or resume using the Voyage 5200 Office headset paired over Bluetooth to a Poly Edge E phone.
Headset	VOICE-78093	A Bluetooth headset paired to a Poly Edge E phone configured with SLA no longer continues to alert after the call is answered on a different phone with the same SLA.
Headset	VOICE-77543	When persistent volume is enabled for a USB headset when you’re adjusting volume during an active call, the USB headset volume no longer resets to the default value after the call ends.
Interoperability	VOICE-78494	Subscriptions for each line are now recreated after Registration fail-back.
Interoperability	VOICE-78000	You can now toggle between call monitoring types when the device is part of a call monitoring group.
Interoperability	VOICE-76871	Poly Edge E phones no longer disable the Conference softkey after the Take Over operation is completed in a Zoom Phone SLG call.
Network	VOICE-78828	Poly Edge E phones now send a refresh registration once the registration timer expires after a fail-back success.
Network	VOICE-78384	Poly Edge E phones now begin the answered call immediately after removing handset off of the hook.
Network	VOICE-78003	Poly Edge E phones now correctly retransmit SIP requests when using TCP transport.
User Interface	VOICE-79019	When the Ignore key is pressed for an incoming call while the phone is already in a call, the calls view is now immediately displayed.
User Interface	VOICE-79006	Line key labels are now displayed when a user is trying to transfer a call.
User Interface	VOICE-78996	Poly Edge E phone goes into a reboot loop when setting a background image that has a higher resolution than the screen resolution.
User Interface	VOICE-78938	The Parked Call icon no longer disappears after 10 minutes.
User Interface	VOICE-78797	When Barge In is the only privilege for Zoom Phone SLG Monitoring, the Barge In option now appears on the Poly Edge E phone.
User Interface	VOICE-78675	"Overcurrent failure detected" message is no longer displayed when a BT700 USB adapter is connected to the USB port on the Edge E100, E220, E300/320/350 phones, or the rear USB port on the E500/550 phones.
User Interface	VOICE-78618	The Poly Edge E phones are no longer stuck showing the VLAN ID/IP address pop-up message after reboot.
User Interface	VOICE-78498	The custom logo no longer reverts to the Poly logo.
User Interface	VOICE-78204	EFK softkeys now show up during an active call.
User Interface	VOICE-77965	The Allow remote control on your phone? message to activate Call Control is now appearing when the phone is in sleep mode.
User Interface	VOICE-77084	Unified search softkey changes depending on whether a mobile phone is connected or not.
User Interface	VOICE-77446	The phone screen now displays the Dial and Save softkeys for a contact if only the number field is populated.

Improvements

Since PVOS 8.2.2 Poly Edge E Phones can download the Core Files via the Web Interface

NOTES: 

1. We will NOT see the core dump files in the web UI if the phone successfully uploads the core dump files to the provisioning server.
2. Up to 6 core dump files can be downloaded from the web UI.
3. The core dump zip will also contain the app log from the time of crash which will make it easier to troubleshoot
4. random reboot issues.
   
   

SCEP Key Enhancements

PVOS 8.2.2 added:

sec.generated.privateKey.length

 Possible Values are:

enum allowed values: "2048" "3072" "4096", default "2048"

Previously, the SCEP private key size was hardcoded to 2048 bits.

PVOS 8.2.2 allows larger private key sizes to be requested and used for customizing the phone's device certificate and key pair

Known Issues

Review the new known issues in this release.

Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments might not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Known issues

Category	Issue ID	Description	Workaround
User interface	VOICE-78591	Due to an error in the Zoom phone service, the phone displays Transferred by instead of Forward from for a forwarded call if the redirect is from a SIP phone.	None.
Wi-Fi	VOICE-77732	The phone shows the Failed to connect to SSID… error dialog box although the Wi-Fi is connected and the phone receives the IP address.	Dismiss the dialog box.

 

Read More

For more information, review the PVOS 8.2.2 Release Notes.

Security Updates

Refer to the Poly Security Center for information about known and resolved security vulnerabilities.

Edge E

• Older 8.2.1 release >here<
• Older 8.2.0 release >here<
• Older 8.1.3 release >here<
• Older 8.1.2 release >here<
• Older 8.1.1 Release >here<
• Older 8.1.0 Release >here<
• Older 8.0.2 Release >here<
• Older 8.0.1 Release >here<
• Older 8.0.0 Release >here<