[Software] Poly PVOS 8.2.0 for Edge E

[SteffenBaierUK]

Poly announces a new release of Poly Voice Software (PVOS) for Poly Edge E Series phones.

The build ID is 8.2.0.10139.

What’s new in this release

This release of PVOS includes the features and important fixes from previous software releases, as well as the following updates and features:

• Contact search enhancements
• Call forwarding enhancements
• Shared line caller ID enhancements
• Improved call recovery after TCP connection interruptions
• New REST function: powerStatus
• SCEP-sourced credential enhancement for TLS profiles
• Minimum TLS version now defaults to TLS 1.2
• Line key labels extended to 10 digits
• Time server discovery enhancement
• Replacing test automation challenge codes with license files
• Zoom conference call improvements
• Zoom Phone call monitoring for shared line groups
• Zoom aim park call support

Contact search enhancements

In this release, you can replace the Directories softkey on the idle screen with an improved Search softkey.
Enable this feature using the following parameter:

feature.unifiedContactSearch.enabled="1"

This new softkey enables users to search for a contact by name or number in all configured directories at once. Users can recognize where a search result comes from based on the icon, easily resume a search using result view persistence, or move between the Search and legacy Directory list using softkeys.

This combined search accesses the following directories:

• Local directory
• LDAP corporate directory
• Bluetooth connected mobile phone directory
• BroadSoft enterprise and personal directories

Configure search result sort order in the local interface

Configure if the search results are sorted by first or last name in the local interface.

To configure search result order in the local interface:

1. Go to Menu > Settings > Basic > Preferences > Directory > Directory Search Sort Preference.
2. Select First Name or Last Name.

Search for contacts in all directories

Once the Search softkey option is enabled, search for contacts in all directories at once.
To search for contacts in all directories:

1. On the Home screen, press the Search softkey.
2. On the Search Contact screen, enter all or part of the contact’s first name, last name, or phone number.
3. Select Search.
   Results from all directories display when the search is complete.
4. (Optional) Add the contact from the results to the Contact Directory and as a speed dial.

Call forwarding enhancements

You can now simplify Edge E Series call forwarding options so that call forwarding is either always On or
Off. This removes the menu for the call forwarding types Forward on Busy (CFB) and Forward No Answer (CFNA). Instead, Call Forwarding Always (CFA) becomes the sole behavior when forwarding is enabled.

Enable this feature using the following parameter:

feature.forward.bypassTypeSelect="1"

Shared line caller ID enhancements

In this release, you can configure unique outbound caller IDs for each appearance of a shared line.

When a shared line is populated across several line keys of the phone, calls made from different line keys may send call control services preferences for unique outbound identities depending on which line appearance is used. The caller ID preference follows the tel, sip, and name-addr format defined in RFC 3261 and may be inserted into either the P-Preferred or P-Asserted-Identity header.

Configure this feature using the following parameters:

 voIpProt.SIP.perLineCallerId.header="<HeaderType>"

Where <HeaderType> may be PAssertedID or PPreferredID. The default is PAssertedID.

reg.X.line.Y.callerID="<callerid>"

Where X is the sip registration index and Y represents the line appearance index.

The <callerid> value must be in RFC 3261 name-addr format and include escaped characters where appropriate, such as quotation marks or angle brackets.

IMPORTANT: The < and > symbols are required in the URI to generate the caller ID on some call services. They must be in the escaped format for compatibility with Poly’s configuration XML parser.

Example:

voIpProt.SIP.perLineCallerId.header="PAssertedID" reg.1.line.1.callerid="<sip:+12526656XXX@10000191.service.com>" reg.1.line.2.callerid="<sip:+12053361XXX@10000191.service.com>" reg.1.line.3.callerID="<tel:+15551234567>"

Improved call recovery after TCP connection interruptions

This release improves call recovery after interruptions to the TCP connection.
The phone may recover calls after a brief network interruption in the following scenarios:

• The TCP stream used for SIP messaging is closed by the far end with a TCP FIN or RST.
• A TCP keep-alive fails to receive a TCP ACK.

The phone attempts to reconnect through its list of candidate proxies. If the phone restores its registration via the same proxy IP address it was registered to before the failure, it sends a re-INVITE for each active call at the time of the interruption to refresh the contact information.

New REST function: powerStatus

This release adds a new function to the REST API to retrieve the power saving state of the phone. For more information, review the Poly Voice REST API documentation or REST API FAQ=> here <=.

Function:

/api/v1/mgmt/powerStatus

Output:
Success Response:

{ "CurrentState": "<Current LCD State>", "Status": "2000" } 

Supported values for "<Current LCD State>":

"PowerOn"
"PowerIdle"
"PowerOff"
"PowerInCall"

SCEP-sourced credential enhancement for TLS profiles

In this release, you can select SCEP-sourced credentials from the system web interface for use in other TLS profiles.

CA certificates and custom device credentials sourced using SCEP are stored in the Device Platform 3 profile. Previously, you had access to this profile only using configuration values. The system web interface now provides access to Platform 3 CA and credential options for use in other profiles when using the TLS profile management tool located under Settings > Network > TLS > TLS Profiles.

Minimum TLS version now defaults to TLS 1.2

To adhere to industry security recommendations, Poly desk and conference phone applications have used TLS 1.2 as a default. However, Poly software permitted a backwards compatibility fallback to the older TLS 1.0 protocol version at the request of the service being connected to during TLS negotiation. As of this software release, fallback to deprecated TLS versions is disabled.

For services that require deprecated TLS versions, use the following parameters with a value of "TLSv1_0, or TLSv1_1" to retain backwards compatibility.

sec.TLS.protocol.sip
sec.TLS.protocol.browser
sec.TLS.protocol.xmpp
sec.TLS.protocol.rtp
sec.TLS.protocol.ldap
sec.TLS.protocol.sopi
sec.TLS.protocol.webserver
sec.TLS.protocol.exchangeServices

This change doesn’t affect software and file provisioning, 802.1x, or syslog as those default values are set at the time of manufacture and depend on a future manufacturing change. To improve security, Poly recommends that you change the values of the factory-applied defaults using the following parameters:

device.set="1"
device.sec.TLS.protocol.syslog.set="1"
device.sec.TLS.protocol.syslog="TLSv1_2" 
device.sec.TLS.protocol.dot1x.set="1" 
device.sec.TLS.protocol.dot1x="TLSv1_2" 
device.sec.TLS.protocol.prov.set="1" 
device.sec.TLS.protocol.prov="TLSv1_2" 

Line key labels extended to 10 digits

When you enable line key reassignment or when line keys are populated on both sides of the screen, line keys on Edge E300 Series and Edge E400 Series phones now support 10 digits on a single line without wrapping the text.

Time server discovery enhancement

This release improves discovering and selecting a time server on networks with policies that block access to public time servers. The phone queries an ordered list of time servers available from DHCP and configuration overrides until a responsive server is located.

Replacing test automation challenge codes with license files

This release replaces the test automation challenge codes for certain features. These features now require you to install a per-phone license file using your provisioning server.

Configure the license file retrieval location on the provisioning server within the MAC.cfg file using the LICENSE_DIRECTORY="<path>" XML attribute.

Zoom Phone conference call improvements

This release contains improvements for Zoom conference calls.

Users can now use call flip to transfer a conference call between their desk phone and other Zoom clients on PC or mobile.
Improvements to network conference calls enable the primary line owner and delegates to act as moderators during a conference call. They can add/remove participants or barge in to the conference call.

Zoom Phone call monitoring for shared line groups

In this release, you can enable one or more listen, whisper, barge, or take over (LWBT) modes for Zoom Phone call monitoring.

When anyone in a shared line group is on a call, the NOTIFY message with 'event: Call-Info' received by all phones in the shared line group contains a call-info header with a proprietary Zoom option code. The option code informs the phone to present a set of LWBT softkeys when you press and hold the active shared line key.

To use this feature, the system updates the following parameters:

call.shared.listen.prefix
call.shared.whisper.prefix 
call.shared.barge.prefix 
call.shared.takeover.prefix 

 For information on this feature, go to Setting up call monitoring at Zoom Support.

Zoom Phone aim park call support

Edge E Series phones now support the Zoom aim park call feature.

When you enable this feature, users can press a line key on the device to park calls to park orbits that are configured through the Zoom portal.
Once parked, line keys show on the device as BLF keys that are solid red when there is a call parked to that location. Press the line key to retrieve the call.

For more information on configuring this feature, go to Using call park at Zoom Support.

Headset compatibility

Review the Poly Compatibility Guide at Poly Support for the most current list of headsets compatible with Poly desktop phones.

Release History

The following table shows the release history of PVOS.

Version History

Release	Release Date	Features
8.1.3	July 2023	Maintenance release for Poly Voice Software. Includes the following feature:         •      Microsoft Teams App Update (2023060906)
8.1.2	May 2023	Maintenance release for Poly Voice Software. Includes the following feature:         •      Microsoft Teams App Update (2023041203)
8.1.1	March 2023	Maintenance release for Poly Voice Software. Includes the following features: •     File Transfer Optimization During Software Upgrade •     Zoom Cloud Paging •     Zoom Network Conferencing with Participant Controls •     CCX 350 Supports APD-80 Electronic Hook Switch (EHS) Adapter •     Mobile Phone Contacts Sort Order •     Security Improvements on the System Web Interface •     Primary Configuration File XML Attributes for Managing 1 1 GB CCX 400 or CCX 500 Phones
8.1.0	February 2023	Maintenance release for Poly Voice Software. Includes the following features: •     Access your mobile phone’s contacts from your Edge E •     Add a customizable delay before ringing for inbound calls •     A new “Device Prioritized” contact directory management method •     New Edge E model-specific help videos and QR code •     Remove the Applications button from the main menu •     Zoom Phone Appliance (ZPA) on the CCX 505 •     Dialpad® app on the CCX 500/505 •     Bluetooth Discoverability and Connection speed improvements •     Text-to-Speech for keypresses is now easier to turn on and off •     Lens connection reliability has been improved •     USB Optimized base profile has been deprecated on CCX 600/700 •     Security Improvements

Security Updates

Refer to the Poly Security Center for information about known and resolved security vulnerabilities.

Edge E

• Older 8.1.3 release >here<
• Older 8.1.2 release >here<
• Older 8.1.1 Release >here<
• Older 8.1.0 Release >here<
• Older 8.0.2 Release >here<
• Older 8.0.1 Release >here<
• Older 8.0.0 Release >here<