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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎03-05-2012 09:42 AM

HP Recommended

I need some help in configuring the IP 5000 for Cisco Call Manager version 8.5.  The documentation from Polycom is not very clear.

 

Thanks

Mike

4 REPLIES 4

‎03-05-2012 10:10 AM

HP Recommended

Hello Mike,

 

welcome to the Polycom Community.

 

I am sure that we do not provide a document highlighting how a SSIP5000 can be setup to work with the CUCM as a 3rd Party SIP Device.

 

They only devices that are tested against the CUCM Platform are the SoundStructure VoIP Card and the VVX1500C

 

The guide can be found => here <=  and should be applicable for any Polycom SIP Device running the UCS / SIP Stack on the CUCM as a 3rd Party SIP device but has not been tested by Polycom and therefore is not supported.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-01-2013 05:23 AM

HP Recommended

Hello all,

 

Polycom Soundstations are now supported on the Cisco CUCM platform.

 

Please check => here <= for more details.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-10-2017 07:09 AM

HP Recommended

I have had no problems registering the Polycom IP 5000 conference phone in a CUCM environment.   However, I'm wanting to deploy one in our CME environment.  I'm assuming there may be a phone load that needs to be done but could use some whitepapers if any exist.  Can somebody help me get some info together for this model of phone?

Thanks,

Chris Fischer

 

CONFIG (Version=8.0)
=====================
Version 8.0
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_serie                    ... s_home.html

protocol mode default
ip source-address 10.1.1.1 port 2000
ip qos dscp:
 ef (the MS 6 bits, 46, in ToS, 0xB8) for media
 cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
 af41 (the MS 6 bits, 34, in ToS, 0x88) for video
 default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
service dnis overlay
service dnis dir-lookup
load 504G spa5x5-7-4-2
max-ephones 114
max-dn 600
max-conferences 8 gain -6
dspfarm units 5
dspfarm transcode sessions 20
dspfarm 1 mtp588d093b5aa0

Was this reply helpful? Yes No

‎07-11-2017 04:20 PM

HP Recommended

Hello Chris Fischer,

welcome to the Polycom Community.

We only officially support the CUCM.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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