VVX EFK (Select line Button as input)

[Anonymous]

I'm working on an EFK function that will do the following:

Condition: On-Hook Dialing

EFK Button Label: Page

Action: Press 'Page'.  Select a Line from the main Lines screen.  Take selected line, Ie: User Pressed 'Bob', who has a destination of 101.  Prepend a *... Send Invite to *101 (Backend PBX will then proceed to page extension 101)

Here's what I have found so far:

efk.efklist.9.action.string="$FTransfer$$FSoftkey1$"

This will prompt the user to select a line key for a *transfer*.... But I want to be able to while On-Hook, select a line key and dial it directly, without needing a transfer.  I also want to prepend to the dialed destination.

How might this be accomplished?

[SteffenBaierUK]

Hello @markm,

welcome back to the Polycom Community.

Both the Admin Guide matching your yet unknown Software Version and the EFK FAQ here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

contain sufficient information on how to build EFK's and the restrictions around this.

Selecting a Line as a variable within an EFK is not possible to my knowledge.

If you would need such feature please raise a feature request:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services