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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Web Application SDK link broken

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08-24-2020 04:06 AM
Hello
It seems all download links to the VVX Web Application SDK has disappeared.
The UCS Version 5.3 was the latest version I could find:
<removed by a Moderator as we no longer develop the SDK>
That I found via
<removed by a Moderator as we no longer develop the SDK>
Or the 5.0 via the VVX 600
<removed by a Moderator as we no longer develop the SDK>
In theory these links should work:
<removed by a Moderator as we no longer develop the SDK>
But both redirect to the standard poly homepage and I couldn't find it anywhere.
Has this been retired and no longer supported?
08-24-2020 12:12 PM
Hello @PeterL
in the move from Polycom to Poly some links were outdated and have been overlooked. I forwarded the request to Product Management and will provide an update if I receive one.
There has not been much SDK development for a while now.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-06-2020 09:42 AM
Hello @Keith ,
Welcome back to the Poly Community.
We plan to update the SDK with the new 6.4.0 release at present planned for Q01/21 (Subject to change)
As mentioned the SDK has not been updated in a while and the question is what are you actually hoping to get out of this.
I worked with you in the past so feel free to contact me that way.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

11-10-2020 11:44 AM
11-10-2020 11:50 AM
Hi @Keith ,
we can take this offline via Email. Simply contact me on my work email.
For your helpdesk either use https://www.brandonmguy.com/projects/device-operator-console/, this is a Poly employee that provides this tool, or look at PDMS-E or Lens.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-14-2020 01:21 AM
<removed by a Moderator as we no longer develop the SDK>
Steffen
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN