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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎11-17-2017 11:21 AM

HP Recommended

while i was researching how to create a park button for our phones, i came across the info regarding making them using EFKs. However i do not know where to go to get to the menu/file where the code is located at. we are using pollycom 411s on version 5.4.5.9750. anyone know where i should go?

 

below is the link i found that i want to use, Example 2.

https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-Using-Enhanced-Feature-Keys-EFK-macros-to-chang...

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2017 11:24 AM

HP Recommended

Hello @B. Noel,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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2 REPLIES 2

‎11-17-2017 11:24 AM

HP Recommended

Hello @B. Noel,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-17-2017 11:25 AM

HP Recommended

thank you very much. i spent about 30 minutes trying to find these before i made the post.

Was this reply helpful? Yes No
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