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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎03-20-2012 09:55 AM

HP Recommended

These phones are solid and my clients love them. GHowever from an admin perspective they are time consumingb to program via web GUI and changes such as password changes often result in the following in asterisk.

 

Mar 20 00:00:21WARNING[2559] chan_sip.c:
username mismatch, have <5001>, digest has <g>
Mar 20 00:00:21NOTICE[2559] chan_sip.c:
Registration from '<sip:5001@pbx.teknogeekz.com>' failed for 'XXX.XXX.XXX.XXX' - Username/auth name mismatch
Mar 20 00:00:33WARNING[2559] chan_sip.c:
username mismatch, have <5002>, digest has <�>ä,à+>
Mar 20 00:00:33NOTICE[2559] chan_sip.c:
Registration from '<sip:5002@pbx.teknogeekz.com>' failed for 'XXX.XXX.XXX.XXX' - Username/auth name mismatch
Mar 20 00:01:03WARNING[2559] chan_sip.c:
username mismatch, have <5001>, digest has <g>
1 REPLY 1

‎03-20-2012 11:02 AM

HP Recommended

Hello markosjal,

 

welcome to the Polycom Community.

 

Please be aware that the SoundPoint IP 301 has been discontinued and is no longer available for purchase. These Phones will only run a certain SIP Software Versions and in newer Versions the Web Interface has been greatly improved.

 

A professional Setup would utilize provisioning rather than making manual changes to the Web Interface.

 

Attempt to upgrade to the latest Supported Version of SIP to check if the behavior or performance has improved as I am unaware if the Version you are using at present.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
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