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HP Recommended
HP ENVY Phoenix Desktop - 860-180st CTO
Microsoft Windows 10 (64-bit)

I have 16Gig RAM with i7-6700 4GHz processor

Can I add more RAM?  Specifically can I install 2 x 16 GB of memory is supported. DDR4-3200 MHz memory?

 

Thanks,

 

EnvyDesktop

3 REPLIES 3
HP Recommended

hi

first check

How to identify what is slowin...

Upgrade, for games, what to do...

 

you should have

 HP ENVY Phoenix 860-180st CTO Desktop PC product specifications and configurable options

 

Must select one of the following options:
  • 16 GB (2x8 GB) DDR4 PC4-17000

motherboard specifications, Thimphu

 

  • Dual channel memory architecture
  • Four DDR4 DIMM (288-pin) sockets
  • Supports PC4-17000 (DDR4-2133)
  • Supports 2 GB, 4 GB, 8 GB, and 16 GB DDR4 DIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 64 GB (unbuffered) on 64-bit computers

you must use the same memory as in place, in case of addition, otherwise, you could encounter compatibility problems
sometimes it can work, but with drawbacks, see:

upgrade computer h9-1228ef mot...

 

scan may help

Welcome to Crucial USA

 

and

CPU-Z | Softwares | CPUID

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for much for your help.  Linking the sources of information was a big help.  We're not all high-level saavy with hardware or software, and you explained and linked everything well.  I did additional homework based on your content, and understand things better now.  Also I paid attention to the details of RAM when ordering to increase probability of success.

 

Thanks again. 

HP Recommended

you're welcome

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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