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‎11-26-2022 12:03 AM

HP Recommended
Product: HP ENVY Phoenix Desktop - 860-180st CTO
Operating System: Microsoft Windows 10 (64-bit)

I have 16Gig RAM with i7-6700 4GHz processor

Can I add more RAM?  Specifically can I install 2 x 16 GB of memory is supported. DDR4-3200 MHz memory?

 

Thanks,

 

EnvyDesktop

Category:
3 REPLIES 3

‎11-26-2022 01:53 AM

HP Recommended

hi

first check

How to identify what is slowin...

Upgrade, for games, what to do...

 

you should have

 HP ENVY Phoenix 860-180st CTO Desktop PC product specifications and configurable options

 

Must select one of the following options:
  • 16 GB (2x8 GB) DDR4 PC4-17000

motherboard specifications, Thimphu

 

  • Dual channel memory architecture
  • Four DDR4 DIMM (288-pin) sockets
  • Supports PC4-17000 (DDR4-2133)
  • Supports 2 GB, 4 GB, 8 GB, and 16 GB DDR4 DIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 64 GB (unbuffered) on 64-bit computers

you must use the same memory as in place, in case of addition, otherwise, you could encounter compatibility problems
sometimes it can work, but with drawbacks, see:

upgrade computer h9-1228ef mot...

 

scan may help

Welcome to Crucial USA

 

and

CPU-Z | Softwares | CPUID

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎11-26-2022 06:34 PM

HP Recommended

Thanks for much for your help.  Linking the sources of information was a big help.  We're not all high-level saavy with hardware or software, and you explained and linked everything well.  I did additional homework based on your content, and understand things better now.  Also I paid attention to the details of RAM when ordering to increase probability of success.

 

Thanks again. 

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‎11-27-2022 01:42 AM

HP Recommended

you're welcome

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was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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