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- Re: Whining sound.

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03-25-2020 03:43 PM - edited 03-27-2020 12:51 AM
If I had known that this whining sound would occur, I would not have bought it.
Are your computers not tested for such sounds before they leave the factory?
Please help, with simple instructions, as I have limited knowledge regarding computers?
03-28-2020 06:02 PM
@Thomas5624 Welcome to HP Community!
I understand that you are getting Whining sound from the laptop.
No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
Did you update the BIOS?
Does the noise appear when booting into windows or while you play any specific game, video, etc?
I have a few recommendations:
- Updating your Notebook computer BIOS
- Keeping notebook air vents clear and clean
- Increasing the efficiency of the notebook to reduce heat
- Using Windows Task Manager to identify corrupt processes
- Selecting power saves settings to shut off your computer when it is not in use
For more details: Click here
And here's a related post that has helped others with similar issues: Click here
(though the header is different, the steps will help fix the issue).
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
05-02-2020
04:08 PM
- last edited on
05-21-2020
10:28 AM
by
Cheron-Z
All the hp desktop tp01 have this problem and unusual noise cause of bad internal design of factory.
This product has a strange and unusual noise when is working!! (Three different technical pc companies tell me that noise is unusual)
If you search on internet many people have this problem.
HP Desktop-TP01-0019ng <<This product has a strange and unusual noise when is working!! >>
HP Desktop - TP01-0007ng << My problem is the noise>>
Hp should [edit]this type of desktop!!!!
I have disappointed about HP for this bad design.
I have already sent a form for return this product and get my money back.
I am looking forward to hear an official and honest reply from hp.
05-03-2020 03:50 PM - edited 05-03-2020 04:06 PM
I tried to reply to each individual helper, however, this is the result:
Sorry, this is late.
It is now much quieter, but still louder than I would like. However, I can live with it.
Thank you all for your help.