cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
huntsk
Level 2
3 2 1 6
Message 1 of 21
268,165
Flag Post

Solved!

3 Long Beeps 4 Short (higher pitched) repeated 5 times; then PC starts

HP Recommended
All in one CN583A
Microsoft Windows 10 (64-bit)

I cannot find an answer to this particular sequence of beep codes. All in one is about five months old. After the series of 3 long 4 short beeps occurs five times, the PC boots to the desktop.

 

Any suggestions? The PC is under warranty, but it would be nice if there was a simple fix first.

1 ACCEPTED SOLUTION

Accepted Solutions
huntsk
Author
Level 2
3 2 1 6
Message 4 of 21
Flag Post
HP Recommended
Pulling out the wireless keyboard/mouse USB adapter and booting back up without it did the trick. When I plugged the adapter into a different USB port, and rebooted, no beeps. Suggested to client she replace both keyboard/mouse just to be sure.

View solution in original post

Was this reply helpful? Yes No
20 REPLIES 20
Malygris1
Retired
Retired
7,771 500 454 845
Message 2 of 21
Flag Post
HP Recommended

Hi there @huntsk,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel.  I understand that your computer is not starting properly and there is a repeating beep pattern. I am happy to help with this.

 

Please post the full product number for your computer. See the following, if you need help with that information. HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number?  The model number you included in your post is coming up as a printer. 

 

I would suggest checking out these to see if you find anything, that helps:

HP Desktop PCs - Computer Does Not Start (Windows 10,8)

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
huntsk
Author
Level 2
3 2 1 6
Message 3 of 21
Flag Post
HP Recommended

The model is: M9Z62AA (all in one).

 

I have already tried to find these particular beep patterns from the links you indicated. Also, after the 3 long/ 4 short series repeated 5 times, the PC boots normally to the desktop.

Was this reply helpful? Yes No
huntsk
Author
Level 2
3 2 1 6
Message 4 of 21
Flag Post
HP Recommended
Pulling out the wireless keyboard/mouse USB adapter and booting back up without it did the trick. When I plugged the adapter into a different USB port, and rebooted, no beeps. Suggested to client she replace both keyboard/mouse just to be sure.
Was this reply helpful? Yes No
Malygris1
Retired
Retired
7,771 500 454 845
Message 5 of 21
Flag Post
HP Recommended

Thank you for the feedback, and I am happy to hear it is resolved.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
akhil-compu
New member
1 1 0 2
Message 6 of 21
Flag Post
HP Recommended

Hi i had the same issue, 

 

HP Pavilion All-in-One - 23-q114

 

I updated the bios,  but not helping. 

And the keyboard/mouse USB adapter was never been plugged to the system.

Was this reply helpful? Yes No
Jeet_singh
Retired
Retired
21,068 11,676 1,403 2,439
Message 7 of 21
Flag Post
HP Recommended

Hi there @akhil-compu

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel I understand from your posts that you are having an issue with your HP Pavilion 23-q114 Touch Smart All-in-One and not booting properly.

 

I would suggest you follow these steps:

 

Step 1:  Performing a power reset if your computer does not start

 

Step 2: Testing computer memory for troubleshooting

 

Please find the link below which will guide you further

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code

 

Please let me know how it works.

 

Thanks Biswajeet

 

 

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No
lissacoffey
Level 1
11 4 0 1
Message 8 of 21
Flag Post
HP Recommended

Pulling out the wireless keyboard/mouse USB adapter and booting back up without it would have definately did the trick.

Was this reply helpful? Yes No
Sharifg
Level 1
1 1 0 5
Message 9 of 21
Flag Post
HP Recommended

power issue check the power supply or adapter.

2 people found this reply helpful
Was this reply helpful? Yes No
ITKawika2016
New member
1 1 0 2
Message 10 of 21
Flag Post
HP Recommended

I had a simular Issue with the Hp Pro desk mini PC turns out it was a bad power supply I replaced the power dupply and it worked Like a charm.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation