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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: I need restore media
Create an account on the HP Community to personalize your profile and ask a question
12-26-2021 04:52 PM
I had to replace the hard drive in this computer and it didn't have recovery media. Can someone help me get it?
12-26-2021 05:08 PM
Hello @mgwriter27 .
You can follow the instructions in the following link, just keep in mind that it is in Spanish, so you will have to use an online translator:
How to get the recovery media?
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
12-26-2021 05:38 PM
I have no problem viewing the content of the article, so try another browser.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
12-27-2021 06:30 AM - edited 12-27-2021 06:34 AM
hi
: Example: Pavilion 6530HP All-in-One - 20-c322ds
finally, what model do you have?
if original with windows 10 just try:
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support
if not compatible, or it does not work
you can, if still windows 10, use microsoft media
https://www.microsoft.com/fr-fr/software-download/windows10
Fortunately, I am not asking for copyright.
Glad to see that my animated gif system, you still like it so much @GOLD_MASTER
was this reply helpful , or just say thank you ? Click on the yes button
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