THIS IS A FORMAL COMPLAINT - Case number [Private information] has been created [Private information

[semse333]

On July 12, I started to lose my WiFi card and no wireless connection; a few days later, I got my first BLUE SCREEN. After fixing the problem, it was working, and even though I was losing my wireless connectivity, I was still able to work from home... And conveniently a few days after my warranty expired, I got a blue screen, which is commonly referred to as the "blue screen of death." I kept getting this blue screen almost constantly, and then yesterday, July 24, my desktop decided that it will no longer boot or repair. So I wanted to make a complete recovery. It was not possible. Now, precisely around the time, that warranty is expired, I have a piece of plastic brick that has no function. I wanted to order a recovery desk, and it was $60. I will file a complaint also with the FTC consumer protection site as well. It is incomprehensible that HP does not have an email address that we can send any positive or negative feedback. EXTREMELY frustrating, aggravating, especially we are working from home due to COVID. A company like HP should have better customer service.

[Dragon-Fur]

@semse333 

Your ire has been noted.

Case number notwithstanding - it is unlikely my suggestions would be welcome at this point. 

That said,

Request for an Assist

• I will submit a request that someone take a look.

Worth Noting

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[asmita6658]

Hi @semse333

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