The System BIOS update failed unable to open BIOS Image file

[SerGrig]

HP All-in-One 27-dp0005ur The System BIOS update failed unable to open BIOS Image file. Win+B didn’t help, BIOS updated but the problem is remaining. And for some reason I can’t download the driver from official page of this computer. Can you help me finding BIOS update file? And how exactly I need to update it?

[Paul_Tikkanen · Accepted solution]

Hi:

Your PC has a MonkP motherboard with a SSID of 86F3

HP All-in-One 27-dp0005ur Product Specifications | HP® Customer Support

The same problem happened with the PC's with the MonkD motherboards too.

Here is the BIOS download page for your PC:

Driver - HP All-in-One PC 27-dp0000a (7TT92AV) | HP® Customer Support

Download and run the BIOS update on another PC.

It should only give you the option to create a BIOS recovery drive.

Get a USB flash drive and let the file create the USB recovery drive.

When the BIOS recovery drive creation is completed, this set of instructions should appear:

1. Power off the device to be recovered.

2. Insert the USB flash drive into a USB port.

3. Power on the device.

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

Hopefully, that will fix the problem for you.

That would be the only suggestion I can offer, as there are no BIOS previous updates you can go back to.

[SerGrig]

THAT WORKED! Thank you so much!

[Paul_Tikkanen]

You're very welcome.