Unable to find C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPFS.exe

[mbellantone1966]

When I try to launch HP Support Assistant this error is showed: "Unable to find C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPFS.exe.". Even if I go to the "C:\Program Files (x86)\Hewlett-Packard\HP Support Framework" and I double click on the HPSF.exe file, error is showed and Support Assistant don't run

[Fanordi]

Hello, I recommend to you reinstall the last version of HP Support Assistant. You can download it here: 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

[mbellantone1966]

Thank You for your response but I reinstalled HP Support Assistant but problem remain

[Fanordi]

When you make a right clic on your start button, and go to "apps and features", do you have "HP Support Framework" installed?? 

[mbellantone1966]

I uninstall both HP Support Assistant and HP Support  Framework and after restart I reinstalled HP Support Assistant.

Problem remain.

[Fanordi]

Please right clic on your start button to open Windows Powershell (admin), and paste here this command for uninstall HP Support Assistant: 

Get-AppxPackage *HPSupport* -allusers | Remove-AppxPackage

After reboot your PC and check if HP Support Framework appears always installed. 

[mbellantone1966]

Not resolved 😭

[Fanordi]

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@Fanordi wrote:

After reboot your PC and check if HP Support Framework appears always installed. 

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You don't have answer to this question... 

[mbellantone1966]

Excuse me. After reboot  HP Support Framework there isn't. 

[Fanordi]

Hello, and if you reinstall HP Support Assistant you have the same problem??