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‎02-26-2021 06:03 AM

HP Recommended
Product: HP All-in-One 22-dd0xxx
Operating System: Microsoft Windows 10 (64-bit)

I just bought this brand new HP All-in-One 22-dd0xxx monitor because I work from home and needed the second large monitor. However, when trying to connect it to my HP EliteDisplay E221 it does not detect a second screen. I have tried to update the system, I used a DP to HDMI cable and also a DVI to HDMI cable. I have a Surface Pro that connects just fine to my EliteDisplay so I don't think there is anything wrong with the second monitor. Please help!

1 person had the same question
1 REPLY 1

‎02-26-2021 01:29 PM

HP Recommended

@BossLady21 

 

What is your HP All-in-One 22-dd0xxx  ? Does it have video out (normally HDMI out) port ?

 

Please use the following way to work out what is your machine.

 

Regards.

BH
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