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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Monitor HP model S2031 Hard To Turn Off/On Fix?

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12-24-2019 12:10 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the monitor power button is not working correctly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support as it is a mechanical issue and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-31-2019 06:47 PM
@tomshpf That's a hardware issue, I'm afraid there's no fix, what the last tech suggested, was for you to contact HP phone and discuss your options on getting the monitor repaired or replaced,
If your device is not within warranty anymore, here's what i need you to do:
Send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.