HP Elite Desk - Ethernet doesn't have a valid IP configuration !

[ub6424]

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@BlondeBeast wrote:

Shall I just try and install the NIC card update (and hope that solves it all)?

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Yes please

[ub6424]

Hello @BlondeBeast 

If you are ready do this:

--->>> How to Reset Network Settings in Windows 10

Kind regards

[BlondeBeast]

Doing it now. Nope, still getting "Unidentified network" and "No Internet", Also ran the Windows 10 Troubleshooter but I still get "Ethernet doesn't have a valid IP configuration"

[ub6424]

Hello @BlondeBeast 

(1) What router (Manufacturer and model) and type (CAT.x ?) of LAN cable do you use ?

(2) Which network port on the router do you use ? What is the description and color of the port ?

[BlondeBeast]

Sorry, I am now going to try the Intel Wired Driver - I didn't download that yet but am doing it now and will install it. Here's hoping!

[BlondeBeast]

It is Deutsche Telekom standard router and standard RS45 cable (I don't have/want WLAN in the house and turn it off). But as you can see I am online and I have over 5 other PCs that can connect so it is not router/cable. 

[BlondeBeast]

And I have tried it on different ports.

[BlondeBeast]

I have also taken the cable out and re-plugged it back in - the port blinks several times - but still no network. 

[ub6424]

Hello @BlondeBeast 

(1) Did you update the LAN driver using Windows <device manager>

or 

(2) Using the INTEL's DxSetup.exe utility ?

Quote: "

DxSetup.exe installs the Intel PRO Network Connections drivers and software. It automatically detects the system language and launches in that language.

"

[BlondeBeast]

I have just turned off the Windows Defender Firewall public and private but to no avail.