11-25-2012 08:15 PM
Dis the deinstall. Got the download/ It won't install. Message: "THe contents of the file cannot be unpacked. The executable you are attempting to run has been corrupted. Please obtain another copy of the file." you are he source and only one file is available. File is "sp58915.exe" I have Windows 7. Where do I get a new file?
11-25-2012 08:39 PM - edited 11-25-2012 08:40 PM
A corrupt file can be caused by several factors.A flaky internet connection, need to empty IE Temp files......try downloading a new copy.
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11-26-2012 11:21 AM
Downloaded multiple times all failed with same error. Finally reloaded old version from from installed programs to have something working. Don't seem to have any trouble with Microsoft, Antivirus, or other downloads. I would guess the HP site has a corrupt file. I will try and upgrade this evening and see if the downloads trash me again.