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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-16-2019 01:46 PM

HP Recommended

Meant to include my product number: 3LB46AA#ABA

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‎05-05-2019 12:43 AM

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3LB46AA#ABA

Product #.  The issue still persists.

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‎07-02-2019 12:36 AM

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3LB46AA#ABA

I have the same problem. What's up with this horrible system integration?

image.pngimage.png

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‎07-02-2019 07:57 AM

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A while back, HP released a firmware update that fixes the problem somewhat, reducing the reserved memory to 1.1 GB, try installing the latest UEFI, and disabling PlayReady in the BIOS Setup Utility, that should fix this issue, however, it may prevent "PlayReady Protected Content" from playing, so do note that.

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‎07-02-2019 08:23 AM

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I'll give that a try and report back. Guess I'm going to have to "fix" this myself by buying a stick of RAM.

Any chance I can use the iGPU for some sort of crossfire setup since I'm boned on the hardware?

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‎07-03-2019 02:54 PM

HP Recommended

Thanks. I can confirm that after disabling PlayReady my available RAM has risen to 6.9gb.

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‎07-21-2019 12:41 AM

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Same on my system.

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