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- BIOS Password Forgotten

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12-23-2025 06:32 AM
Forgotten BIOS Administrator Password – HP ProBook 4540s
Hello, I own an HP ProBook 4540s. When I try to enter BIOS setup (F10), I am prompted for an administrator password that I no longer remember.
Steps to recreate:
Restart laptop
Press F10
Password prompt appears
Details:
No error message, only password prompt
Wrong password attempts lock me out
No recent BIOS updates or driver changes
Running Windows 7 Ultimate
Internet connection: LAN
Could you please advise the official steps to reset or remove the BIOS password? I understand this may require proof of ownership and service center support.
Thank you.
12-23-2025 07:38 AM
Hello @lean55 ,
Welcome to the HP community.
A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:
Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.
Here is HP's official policy regarding BIOS passwords:
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.
Therefore, this topic is being locked.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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