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HP Recommended
HP 250 G4
Microsoft Windows 8.1 (64-bit)

 Hello,

 

I was updating some drivers via HP Support Assistant, and BIOS update got stuck as shown on picture below. I was hoping that someone will be able to direct me what to do next. I'm afraid to restart computer, or stop the installation.

 

If I stop it and install a Bios update from somewhre else, would that fix possibly bad installation?

 

Thanks in advance,

Miloš

 

Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

You're welcome :generic:

 

The flash would have occurred at boot, so as this didn't happen, your existing bios revision will not have been affected.

 

My personal opinion would be to not update the bios unless the update corrects a problem you are experiencing or adds additional functionality that you require - if the machine is running Ok, then there's really no need to update.

 

Note:  I see from your screenshot that your current bios revision is F.1A - there are 2 later revions listed for your notebook.  HP Bios updates are cumulative, so if you do wish to update, the latest version will contain all the fixes/enhancements offered by previous versions - the latest revision listed is Here.

 

Regards,

 

DP-K

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Windows Insider MVP

View solution in original post

33 REPLIES 33
HP Recommended

Hi,

 

Is it still trying to install or is it now showing as failed?

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

Thanks for your reply.

 

After a while, the setup failed. In HPSA, the update is now listed as "deleted". I restarted the laptop, and it showed some bytes and something saying "linux kernel". Then I restarted it again, and now the Windows boots normally.

 

Could the BIOS be damaged?

 

There is an update available on HP driver page, should I do it?

 

The laptop isn't under warranty.

 

Current BIOS:

 

http://i.imgur.com/vxLcIT1.png

HP Recommended

Hi,

 

You're welcome :generic:

 

The flash would have occurred at boot, so as this didn't happen, your existing bios revision will not have been affected.

 

My personal opinion would be to not update the bios unless the update corrects a problem you are experiencing or adds additional functionality that you require - if the machine is running Ok, then there's really no need to update.

 

Note:  I see from your screenshot that your current bios revision is F.1A - there are 2 later revions listed for your notebook.  HP Bios updates are cumulative, so if you do wish to update, the latest version will contain all the fixes/enhancements offered by previous versions - the latest revision listed is Here.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

That's a relief 🙂 Thanks again!

HP Recommended

Hi,

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I had the same issue with the BIOS upgrade softpaq SP74985, version F.32Ap1.  It downloads, starts to install, never completes.  I've deleted the update so I'm not constantly annoyed by the HP Support Assistant.  My failure occured on a HP Spectre x360 - 13-4005dx system.

HP Recommended

I am trying to update my BIOS to F.1F Rev.A(19 Feb 2016).  Current version is F.2F 15/12/2015

 

But same issue - install seems to hang.  left it for over 2 hours - nothing happened.  I don't really mind so much if I dont install the new BIOS, but what might be causing the hang.

 

HP.JPG

 

Thanks all and Happy Easter!

 

Daryl

 

 

HP Recommended

Same problem here with Spectre x360.

HP Recommended

I have the same problem with the same bios update. HP please sort this issue out - this is the second time this has happened. Lets have some answers. spectre 360 13  bios f.2F update sp74985 F.32 ap 1 

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