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- Can I get Onsite repair foe my laptop, even if it is not und...

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07-05-2021 07:15 AM
My laptop is overheating while playing games, can I get onsite repair, even if the device is oit of warranty?
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07-05-2021 09:09 AM
Welcome to the HP Community.
@Pranav861 wrote:My laptop is overheating while playing games, can I get onsite repair, even if the device is out of warranty?
If you are asking whether HP will come to your location:
Unless there is something radically different about HP in your region, the answer is No.
HP is not a general repair depot - that is, HP does not typically accept out-of-warranty repairs.
HP does not "come to your location" without a specific type of Warranty that covers this type of service.
If you are asking whether any repair shop will come to your location:
Contact one or more of the local repair shops in your area and ask whether the shop supports on site repair options.
References / Resources
Product Registration
Register your product during first setup or soon afterwards
READ >> Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Warranty Check
Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: Warranty date is updated after purchase and registration of the device.
If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
NOTE 2: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
Reminder: Online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Video – Submit a Warranty Dispute: https://youtu.be/PTMvck49GP4
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
- HP Limited Warranty Statements | HP® Official Site
- HP PCs - Damage Not Covered by the HP Standard Limited Warranty
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-05-2021 09:09 AM
Welcome to the HP Community.
@Pranav861 wrote:My laptop is overheating while playing games, can I get onsite repair, even if the device is out of warranty?
If you are asking whether HP will come to your location:
Unless there is something radically different about HP in your region, the answer is No.
HP is not a general repair depot - that is, HP does not typically accept out-of-warranty repairs.
HP does not "come to your location" without a specific type of Warranty that covers this type of service.
If you are asking whether any repair shop will come to your location:
Contact one or more of the local repair shops in your area and ask whether the shop supports on site repair options.
References / Resources
Product Registration
Register your product during first setup or soon afterwards
READ >> Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Warranty Check
Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: Warranty date is updated after purchase and registration of the device.
If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
NOTE 2: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
Reminder: Online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Video – Submit a Warranty Dispute: https://youtu.be/PTMvck49GP4
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
- HP Limited Warranty Statements | HP® Official Site
- HP PCs - Damage Not Covered by the HP Standard Limited Warranty
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-05-2021 09:46 AM
You are asking questions for which I have no real answer.
In general, it is my opinion that any authorized and reputable repair house depends on the goodwill of their customers to stay in business. Is that true where you live? Hopefully, yes.
What else?
Because the unit is out of warranty, you have the option of opening the case and inspecting the contents.
Take pictures and do an inventory of what is installed.
Take care when choosing who will do the repairs.
For example, check available reviews to see what other customers have said about their experiences when having their device repaired.
Good Luck.
Stay Safe.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"