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PSaiTeja
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International Warrenty

HP Recommended
HP Omen 15-EN0013DX
Microsoft Windows 10 (64-bit)

I am planning to buy the HP Omen 15-EN0013DX from one of the best buy stores in usa. I might travel back to india in a couple of months, so i want to know, can i still claim my Warranty in india, if something goes wrong?

Thankyou

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banhien
Level 19
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95,630 67,802 12,395 21,795
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@PSaiTeja 

 

My short answer is NO, HP in India would tell you to send machine back to the US for repair if required. This clearly shows in

 

                 https://support.hp.com/us-en/document/bpr01266

 

"HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B)."

 

And in India, HP does not sell products ending with dx. You may see tu or tx or something else in India but not dx.

 

Regards.

BH
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1 REPLY 1
banhien
Level 19
Level 19
95,630 67,802 12,395 21,795
Message 2 of 2
Flag Post
HP Recommended

@PSaiTeja 

 

My short answer is NO, HP in India would tell you to send machine back to the US for repair if required. This clearly shows in

 

                 https://support.hp.com/us-en/document/bpr01266

 

"HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B)."

 

And in India, HP does not sell products ending with dx. You may see tu or tx or something else in India but not dx.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
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