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HP Recommended
OMEN by HP 15-ax210nr Laptop PC
Microsoft Windows 10 (64-bit)

Well I just got done last night reformatting my laptop due to getting a new ssd for my system. Now today I just re-installed everything and re-downloaded everything I wanted/needed/had before doing this and outta nowhere while testing the performance of one of my games my laptop shut down now will not turn back on. And yes I have tried the destatic thing by unplugging battery and charger and holding the power button for 1 minute none of that works. I'm hoping it's not the motherboard but that's what it's looking like. Anyone else have this issue?

2 REPLIES 2
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Hello @Wsmith12813 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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Please report back

Kind regards

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