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‎09-19-2022 06:18 PM

HP Recommended
Product: OMEN by HP 15-ax210nr Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

Well I just got done last night reformatting my laptop due to getting a new ssd for my system. Now today I just re-installed everything and re-downloaded everything I wanted/needed/had before doing this and outta nowhere while testing the performance of one of my games my laptop shut down now will not turn back on. And yes I have tried the destatic thing by unplugging battery and charger and holding the power button for 1 minute none of that works. I'm hoping it's not the motherboard but that's what it's looking like. Anyone else have this issue?

Category:
1 person had the same question
2 REPLIES 2

‎09-20-2022 01:03 AM

HP Recommended

Hello @Wsmith12813 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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‎10-07-2022 05:09 PM

HP Recommended

Please report back

Kind regards

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