Omen 17 is boot looping, freezes on omen logo

[Newbie35]

ive built few pcs in my life, as long as it doesnt requier microsaudering i can try to do what u sudgest

[Newbie35]

And no the waranty ran out a long time ago

[ub6424]

Hello @Newbie35 

To help you I need to know the product number (p/n) of your notebook !

You will find this information on the back of your notebook printed in small alphanumeric letters.

The product number (p/n) is legally allowed information, just about the computer, no sensitive data.

It is allowed to post in public, no problem.

best regards

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[Newbie35]

Products id : 8UN12EA#ABU

[ub6424]

Hello @Newbie35 

Here you got the most important document for your notebook:

Maintenance and Service Guide

Start at Page 29 Component replacement procedures

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked
- General cleaning ...
- Check storage:

Please report your results

best regards

---

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[Newbie35]

Everything seems to be in check.

 

[ub6424]

Hello @Newbie35 

Always check the copper contacts and clean with isopropanol alcohol (or fingernail polish remover) if necessary.

- reinsert storage ( what do you have ? specification ? size ? picture please )

- reinsert RAM

best regards

---

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[Newbie35]

1tb hdd and samsung m.2 drive , 16gb of ram

[ub6424]

Hello @Newbie35 

- take out your m.2 drive. Do you have another notebook/computer to test the m.2 ?

best regards

---

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[Newbie35]

Il try to test the m.2