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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-29-2022 12:42 AM

HP Recommended

The drive is ok.

Thank you for youre time and effort into fixing this laptop but i just cant anymore, i just wont buy any of this ho crap, all or them are **bleep** and its on me for trusting them 2 times in a row, i wish u good health and im going off, ive been up for 14 hours trying to fix this garbage(rip my 1.2k euros)

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‎06-29-2022 11:37 PM

HP Recommended

I have the exact same issue with my pavilion gaming laptop, i managed to use my pc by removing 1 of my rams. I think that problem is about that 1 ram slot because problem occurs when i use that exact slot. So i can use just 1 slot.

Another solution is removing battery and putting it back but after 3 restart problem occurs again. Also when pc opens system reserves 1 slot of ram so not optimal solution.

I also sent my pc to a hp authorized technical service and they couldt fix the pc.

It seems like we have a manufactoring defect, and it happened to me 1 month after my guarantee finished, so hp must replace our motherboards or PCs.

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‎06-30-2022 02:25 AM

HP Recommended

Hello @Newbie35 

 

Insert another m.2 and test, because BIOS and HP Diagnostics ran fine.

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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             ⌨️

 

 

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