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‎01-01-2024 12:34 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 IDS Base Model

I purchased the 2021 HP Omen 17 at the start of 2022 and now I’m trying to figure out what options I have to repair my laptop which is now out of warranty. My laptop screen does not power on, I took it to a repair shop where I was told that the motherboard has been fried. My product warranty ended on October 4th, 2023 and I’m wondering if there is a service or warranty I can purchase to have my broken product fixed? Thank you for your time and I hope to hear back from you soon. 

1 REPLY 1

‎01-02-2024 06:28 AM

HP Recommended

Hello @zsqcho ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company and has therefore been moved. It has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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