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- HP Community
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- Warranty issue

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09-16-2025 04:08 AM
Since the warranty began before the actual delivery date, I am losing a few months of coverage. I kindly request you to update the warranty start date to match my actual purchase/delivery date. I can provide the purchase invoice and delivery proof if needed.
09-16-2025 04:11 AM
Hello @Tushar75 ,
Welcome to the HP community.
As a new guest to our community, I would advise the community search functionality as it bears answers for most questions.
A quick search for the term "warranty" finds, as an example, this >Brand new desktop already out of warranty?<
One of our friendly volunteers explains exactly why this is happening and also shows how the warranty, if entitled, can be corrected using the Warranty Dispute page.
Most of us are just volunteers here.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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