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- HP Community
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- lag spikes during online games(its not the internet issue)

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05-21-2019 09:24 AM
You need to be more specific since im not there to see things. How does it not work?
The games still lag or the operating system wont work correctly when only the SSD is connected?
Only two games out of 6 lag? What 2 games are lagging?
Is your laptop case still open so you can plug the HDD cable back in? If so, do that and show me a screen shot of the Disk Manager please.
Did you ever create your HP USB Recovery media with a 16GB usb pen drive?
05-21-2019 12:42 PM
as i mentioned before im getting this lag since last two months when i removed my battery.that time i thought my OS is having some ssues so i recently install a new operating system but the issue remains,and yes thats true there are 6 games in same HDD but only 2 are laging and both are online multiplayer games the lag is so swear that even the background music start laging the lag lasts for only 8 to 9 seconds.the games that are laging are:
World of warships .
Heroes and generals.
i even tried to contact there player support but they too couldn't find any error so they just start blaming my internet, games were working fine on same internet before this problem.here is the screen shot of my disk management.
i create a regualr recovery drive using advanced recovery tools but i never created a recovery drive using hp pen drive.
05-21-2019 01:07 PM
as i mentioned before im getting this lag since last two months when i removed my battery
That is not what I was asking. Rather than go round and round in circles at this point, I will suggest you create your HP RECOVERY usb drive. This is NOT the same thing as the Windows recovery drive you made from the control panel.
Instructions on how to create the HP Factory Recovery...
- Search for and open HP Recovery Manager.
- In Recovery Manager, click Create recovery media.
- Click I Accept to the notification that only one set of recovery media can be made.Then click Continue.
- The media detection page opens.
caution:
If you select to create the recovery media in a USB flash drive, the USB flash drive must be able to hold more than the minimum amount of data displayed on the screen; not all the capacity in a USB drive is usable. Example: If the minimum amount of data required shows 16 GB, use an 18 GB drive for better results. If the size of the USB drive is larger than 32 GB, the extra size on the flash drive might not be usable after the recovery media is created. Please be aware that all data on the selected USB flash drive is lost after the recovery media is created.Select whether to create the recovery media on a USB flash drive or CDs and follow the on-screen instructions.Select whether to create the recovery media on a USB flash drive or CDs and follow the on-screen instructions.For example: Choosing the USB Flash Drive:
05-21-2019 01:11 PM
I would suggest you clean install the HP Recovery onto the SSD, but leave the HDD disconnected first.
Update Windows after the install is completed before installing a game to test with.
Continue testing without connecting the HDD first, to ensure the SDD is working as it should.
Connecting the HDD prior to installing the HP recovery might possibly wipe all data from the HDD as the recovery media will try to add the recovery partition back to the HDD.
05-21-2019 01:19 PM - edited 05-21-2019 01:44 PM
I will say, I suggest this clean install of Windows to the SSD, before considering purchasing a new battery. The fact that there was a failure of one of the drives is more concerning to me than the battery. If reinstalling the OS does not fix the issue, you are not out any money and you will know its not software related.
BUT... Otherwise I am not sure why only World of Warships and Heros are the only games lagging. It might be driver related or a Windows update causing the issue. You could try installing an older graphics driver several versions back.
You might ask on their forum what would be cause the issue, sinces its only those two games.
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