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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
LauraJeanW89
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Solved!

5 months free

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HP6302

I have purchased and set up a new HP Envy and can't seem to activate the 5months free trial 😵 serial number [personal info removed]

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Jay_G24
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I have credited 5 free months to your account, please log in and check if it shows up.

 

Let me know!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Jay_G24
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Hi @LauraJeanW89,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please respond to my private message.

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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LauraJeanW89
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Could you send me an email to send the picture too, it won't let me upload it here 

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Jay_G24
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Please try and share the image in a Private message.

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LauraJeanW89
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printer.jpg

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Jay_G24
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I do not see the offer on the shared image.

 

Could you share an image with the promotional offer?

 

Keep me posted!

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LauraJeanW89
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printer2.jpg

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Jay_G24
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I have credited 5 free months to your account, please log in and check if it shows up.

 

Let me know!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

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