Cannot log in to Instant Ink says "This invitation is no longer valid"

[plynnp]

This invitation is no longer valid.    Message when I try to log on to Instant Ink

[Treeko]

Hi @plynnp 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please share the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko
HP Support

[Rey7878]

Cannot log in to Instant Ink says "This invitation is no longer valid"

HP ENVY 7640

[tipluna]

HP Envy x360

Used to be able to log in until about a week or so ago. Now: "This invitation is no longer valid. Contact your printer administrator for a new invitation"

[modonwilson]

HP OfficeJet 5200 All-in-One Printer series

"This invitation is no longer valid"

Got this several days in a row using Firefox, Just now tried it with Micro Soft edge and it worked. I've used Firefox the whole time Ive been using instant ink. I suspect that's its only matter of time before the same happens with edge.

Fire Fox version 111.0 (64-bit), however only updated today hasn't worked it a week so the version that proceeded this had the same issue.

Microsoft Edge Version 111.0.1661.41 (Official build) (64-bit), however Edge works haven't tried it before and don't know if it will ultimately have the same issue.

[plynnp]

I have Microsoft Edge. Thank you for your reply. At least I am not alone with the problem. I can access with my Iphone. Ridiculous for a large internet dependent  company to have this. 

[Treeko]

Hi @plynnp 

Please confirm if you are able to proceed further on HP smart app and only browser has issues.

Take care and have a good day.

Treeko
HP Support

[Joetta34a]

Im having this same issue

[Rainbow23]

Hi @Joetta34a,

Welcome to the HP Support Community. 

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead! 

[Amanugi]

I had the same issue on chrome. I called and the agent had me open up edge and it seemed to work. However there is no word on why this is suddenly happening  or any permanent fix