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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
11-28-2022 03:25 AM - last edited on 11-28-2022 12:16 PM by MayS
I have fogotten my Login Details for my HP Instant Ink Account and now cannot print as I need to update my payment information. I have been through all my email addresses that I have but cannot find any emails regarding the HP Instant Ink Account. I thought I would just start another Instant Ink Account after doing a factory reset on my printer but it will not allow me to do that. Please can any one help??
1 REPLY 1
11-28-2022 10:03 AM
Welcome to the HP Community Forum.
Unfortunately, it does not work that way -- the account is tied to a contract. You cannot simply create a new account.
That said, there are contact options for Instant Ink Support you can try.
Please contact HP Instant Ink Support during business days and hours available in your region.
You may choose to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not always faster – our Community is not HP Instant Ink Support – Waiting generally works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
Contact Instant Ink Support from within your Instant Ink Account
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Scroll down – As available in your region, look for contact number on the webpage.
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
- Your ink - including sections Where is my ink or toner? / Why are my cartridges so big?
- Your HP Instant Ink account – including Section Manage your account when you replace your printer
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
How does it work? Details / Plans / TKB / Cancel Information
Check through the Website FAQ
TKB article contributed by HP JessikaV
TKB Article contributed by HP JillSa
Scroll down to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
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