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10-13-2022 03:57 PM - edited 10-13-2022 03:58 PM
Installing a 2700 for a neighbour. Got wifi working using HP SMart on phone (seems to be the only way that works!) and had problems with the inks.
1. do the new printers come with inks installed or bagged? (from Currys; I always thought they came bagged; neighbour thinks they were already in the printer. Unlikely methinks.)
2. inks with new printers. Do they have the words "instant ink" on them or not? I believe not.
3. will the 2700 work with 304 inks or 305 only? Is it possible for a new 2700 to come with 304 inks by mistake?
The problem was the neighbour had "304 instant inks" in the 2700 and it took me a while to realise they should (must?) be 305s.
He claimed the 2700 came preinstalled with "304 instant inks" from Currys.
He DID have a spare 305 black which worked first time but no colour 305 around. If he rings instant ink up will they send a 305 colour?
10-13-2022 05:25 PM
Welcome to the HP Community Forum.
I have heard (actually read) various opinions about Currys - "No comment" seems the best option.
If the printer came with ink installed in the printer, it was not, in my opinion, a new-sealed-in-box product.
New Printers do not come with installed ink cartridges - leaking, damage, drying issues -- returned or demo product, perhaps?
The the cartridges might be Instant Ink compatible, that is, they can be initialized with an Instant Ink subscription for the purpose of using the cartridges with that subscription. In my experience, Each cartridge will be marked as "Instant Ink Ready", for example. "Instant Ink Ready" are not "Instant Ink" cartridges until -- and if -- they are initialized as part of an Instant Ink subscription.
The printer is marked with the cartridges it uses.
Open User Guide
Go to Page 64 to see the illustration of where to find the sticker.
The Specifications indicate this printer uses 305 cartridges:
Section Print cartridges
Number of print cartridges
2 (1 each black, tri-color)
3YM61AE HP 305 Black Original Ink Cartridge (~120 pages yield); 3YM62AE HP 305XL Black High-Yield Original Ink Cartridge (~240 pages yield); 3YM60AE HP 305 Tri-Color Original Ink Cartridge (~100 pages yield); 3YM63AE HP 305XL Tri-Color High-Yield Original Ink Cartridge (~200 pages yield). Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
The UK Store agrees with this assessment
The cartridges are available in regular and XL sizes -- the "compatible products" includes your printer.
Check the ship dates - some cartridges are available sooner than others...
Instant Ink is a Print-by-Page subscription Plan
- Ink is included at no extra cost to the monthly plan costs.
- Instant Ink is Optional - you do not need a subscription to use your printer.
- You do need a subscription if you want HP Instant Ink to send ink.
- Ink is not sent monthly - ink is sent when the printer notifies the service that ink is needed.
- There are different plans for different needs.
- Yes, if the user subscribes to Instant Ink, ink is included as part of the subscription at no additional cost to the selected Plan.
READ everything, including the contract before deciding whether Instant Ink makes sense for your situation.
Read, too, about how to Cancel -- the link is provided later in this message...
Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
- Your ink - including sections Where is my ink or toner? / Why are my cartridges so big?
- Your HP Instant Ink account
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
How does it work? Details / Plans / TKB / Cancel Information
Check through the Website FAQ
TKB article contributed by HP JessikaV
TKB Article contributed by HP JillSa
Scroll down to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
This is an HP+ printer.
HP+ is not Instant Ink
HP+ is a service option.
Like Instant Ink, it is important to read everything before enabling the service.
Once enabled as part of HP+, the printer remains in HP+.
Printer and HP+ service
If needful, change your Country / Region
>>> Open your HP+ Printer Homepage > Exclusive HP+ Help > Click Contact Us link in the Orange box
Note that HP+ assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ > Benefits, Requirements, Your Responsibilities
Excerpted – Section Disclaimers
Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.
HP+ Benefits include
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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