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‎09-20-2024 11:13 AM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: Microsoft Windows 11

I cancelled my HP Instant Ink subscription. I also received a new box of cartridges that same day. I want to know how to return the new cartridges (both used and unused).

1 REPLY 1

‎09-20-2024 11:34 AM

HP Recommended

Hello @jovialj53 ,

 

welcome to the HP community.

 

From the https://instantink.hpconnected.com/uk/en/terms:

 

  • Consequences of Cancellation. You agree that HP will not be liable to You for any cancellation of Your Service or refusal of access to the Service or Site. Upon cancellation of Your Service for any reason, any rights granted to You under this Agreement will terminate and You must immediately cease all use of the Service and return the Subscription Cartridges to HP as detailed in Section 5.e. ‘Subscription Cartridges Must be Returned by You to HP‘. 

 

Best Regards

 

Steffen Baier

------------------------------------------------
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