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‎09-24-2024 08:01 AM

HP Recommended

It is of my understanding that as a citizen of the European Union I'm entitled to the Right to be forgotten. To me HP not providing a Delete Button namely on Forums and account page constitutes a violation of said right.

Read more at: https://gdpr-info.eu/art-17-gdpr/

The only existing page regarding the deletion my data seems to me like malicious compliance forcing me to send More personal data than the one already present on your servers.

The page: https://legalops.hp.com/portals/apps/61a910c70245286a3c002c0d/atoms/new

If no action to remedy this situation is taken I will have to pursue action through the legal means available.

Category:
4 REPLIES 4

‎09-24-2024 08:11 AM

HP Recommended

Hello @Anonymous ,

Thanks for reaching out to us on this account´s deletion request. At HP we are committed to protecting your privacy, so we have a dedicated page so you can submit this privacy request. Please access the Contact HP Privacy Office https://www.hp.com/us-en/privacy/ww-privacy-form.html site to submit your request. Please specify that your account was created in the HP Support Communities channel. Once submitted, your request will be handled by our dedicated Privacy team.

Regards,

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-24-2024 08:33 AM

HP Recommended

Why do I have to fill a form that forces me to provide my name email and location when there is an account management page that should just have a button for the purpose of deleting all my personal data and interactions on this platform.

Was this reply helpful? Yes No

‎09-24-2024 08:44 AM

HP Recommended

Hello @Anonymous 

 

to motto of the community is:

 

  • The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

Most of us are volunteers and we try and provide you with an answer.

 

If you do not like the reply please wait for other volunteers or a Agent to come back to you

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-24-2024 05:44 PM

HP Recommended

unfortunately I've filled the form and confirmed the request via email, but My account is still alive and no date was given for it's deletion along side all posts comments and interactions on this platform.

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