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11-22-2022 02:58 PM - last edited on 11-22-2022 03:24 PM by RodrigoB
I live in UK. I am trying to cancel my HP Instant Ink Account, as my account and address have changed. However I cannot and have HP Instant Ink Cartridges in my printer which I cannot use unless I re-activate my a/c (which I am having difficulty doing anyway)
11-22-2022 04:42 PM
Welcome to the HP Community Forum.
Many HP printers won't allow you to use non-HP chipped cartridges.
Which Ink Can be Used in the Printer?
Results are Printer Model Dependent -- and possibly printer age dependent within model set
Calls / Provides link to:
The faster method to get help is to contact Instant Ink Support.
Please contact Instant Ink Support during business days and hours available in your region.
You may choose to wait here in the Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not always faster – our Community is not HP Instant Ink Support – Waiting generally works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
>>>> Contact Instant Ink Support from within your Instant Ink Account <<<<
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Scroll down – When available in your region, look for contact number on the webpage.
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
- Your ink - including section Where is my ink or toner?
- Your HP Instant Ink account
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
How does it work? Details / Plans / TKB / Cancel Information
Check through the Website FAQ
TKB article contributed by HP JessikaV
TKB Article contributed by HP JillSa
Scroll down to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
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