cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
189
Flag Post

Solved!

I've entered the scratch off code on the back of my $5 prepaid card and it is not accepted.

HP Recommended
HP Pavillion Elite HPE
Microsoft Windows 7 (64-bit)

I've entered the scratch off code on the back of my $5 prepaid card.  But, HP is not accepting it.  I have put the - between the numbers, I've tried it without the - .  I've tried it with a space before and after the -.  What am I doing wrong?  Any suggestions would be appreciated.

1 REPLY 1
Retired
Retired
1,330 1,319 54 97
Message 2 of 2
Flag Post
HP Recommended

@RobMcLemore

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation