Instant Ink cartridge problem

[Alex277]

Same issue.  How does one get a hold of a live person.  The HP support is frustrating

[TEJ1602]

@FLEABITE, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TEJ1602]

@Alex277, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TEJ1602]

@casperman, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[sjthomson]

@tej1602 I would really appreciate a response to my earlier post seeing as I posted before the people you have replied to.

[TEJ1602]

@sjthomson, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Fayb2]

I am having the exact same problem I have tried everything that technical support has suggested. I need new ink but HP won't send it as they think its a technical issue. Please help

[TEJ1602]

@Fayb2, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[POORBAJANCA]

PRINTER INK CARTRIDGE PROBLEM.     CAN YOU SHARE YOUR SOLUTION? 

I AM  ALSO TRYING TO INSTALL NEW HP CARTRIDGES SENT BY HP AND KEEP GETTING THE ERROR MESSAGE "CARTRIDGE PROBLEM".  lIKE YOU, THE VIRTUAL AGENT COULD NOT SOLVE THE PROBLEM.

PLEASE, I NEED SOME HELP.

..POORBAJANCA

[efcmatt88]

Hi, I too am having the same issue - colour ink cartridge flashing error, printer not recognising the cartridge. Despite following support suggestions (cleaning, hard reset etc.) I have not been able to resolve this. I would like a replacement colour ink cartridge sending please. I have been unsuccessful in speaking to anybody and would be grateful for a reply to resolve this.

Thanks,

Matt