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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Instant ink cartridge error
10-08-2019 12:53 PM

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I am unable to print on my printer as both the black and the color cartridges are giving an error. I have followed all the tips for cleaning and realignment and resetting the printer but the cartridges still have the error. It started as just the color giving the error which I was able to live with by printing only black and white, but now the black is also faulty.
Help - my kids are getting upset as they can't print anything at home for school projects.
10-09-2019 05:12 AM

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Have you managed to resolve this issue? I am also having the same problem and am on the ink replacement scheme. HP will not send me new ink until my ink is empty which is frustrating as I am still being charged.
10-09-2019 05:45 AM

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No, I have gotten no assistance from HP at all on this. Their phone support is non existent and this seems to be the only online source of assistance.
I am on the free plan (so not being charged) but still unable to print anything.
10-11-2019 05:41 AM

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If you have whatsapp then HP have a number you can contact them on. I had a chat with them yesterday via whatsapp and I am having a new ink cartridge sent as well as a credit as extra prints on my account. You can contact them on +442076602212
I hope this helps

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