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‎05-04-2020 08:02 AM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer

My printer will not print and has a warning sign 'remove & reinstall the indicated cartridge' - I have tried taking both cartridges out and have cleaned them and put them back in. It shows that the black one is also out of ink but I am not sure that this is correct. Surely also HP should send me a new cartridge automatically?

1 person had the same question
1 REPLY 1

‎05-07-2020 09:10 AM

HP Recommended

@NatashaStyliano, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

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TEJ1602
I am an HP Employee

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